James Hickman is the founder of Plumbworld - a trusted leader in the online plumbing and heating industry. With over 25 years of hands-on experience and a passion for delivering high-quality products and exceptional customer service, James has built a reputation for excellence in service and customer care.
Under James’s leadership, Plumbworld has grown from a small business in 1999 to a widely recognised brand, serving millions of consumers and trade customers with a focus on low prices without compromise. When starting the business he originally aimed to sell to trade customers only, but quickly pivoted to serving consumer markets too when he observed a greater demand from the humble DIY’er.
When not managing the company, James is dedicated to educating homeowners and businesses through insightful articles, sharing expert tips on plumbing maintenance, heating efficiency, and the latest industry trends.
A proud advocate for helping those that need it, James believes in empowering customers with the knowledge to make smart, cost-effective decisions for their plumbing and heating needs.
You can browse through the full collection of blog posts from James below: